Privacy Policy and Data Protection Statement
Updated August 27, 2026

1. Data Controller

Altivo Oy
Business ID: 1585540-7
Mutkakatu 11
53100 Lappeenranta

2. Contact Person for Registry Matters

Jukka Kolari
Phone: +358 40 529 8630
Email: jukka.kolari@altivo.fi

3. Name of the Registry

Altivo Oy's Customer Registry

4. Purpose and Legal Basis for the Processing of Personal Data

Personal data is processed for the purposes of managing customer relationships, delivering products and services, communicating with customers, handling billing, and developing our business.

The processing of personal data is based on the customer relationship, the performance of a contract, legal obligations, or the data controller’s legitimate interests.

5. Personal Data Processed in the Registry

The following types of information may be processed in the registry:

• name
• Company and Job Title
• email address
• phone number
• mailing address
• Information related to customer accounts, orders, and services
• invoicing information

We process only the personal data that is necessary for managing our customer relationship.

6. Standard Sources of Information

Personal data is primarily obtained from:

• from the data subject themselves
• from the organization represented by the client
• information generated during the customer relationship

7. Disclosure and Transfer of Data

Personal data may be processed by service providers used by Altivo Oy, for example, to provide IT, communications, hosting, analytics, and billing services.

Information may be disclosed to authorities when required by law.

As a general rule, personal data is processed within the European Union or the European Economic Area. If data is transferred outside the EU or EEA, such transfers are carried out in accordance with applicable data protection laws, using appropriate safeguards.

8. Data Retention Period

Personal data is retained only for as long as necessary to manage the customer relationship, provide services, or comply with legal obligations.

9. Security of the Registry

Personal data is protected through appropriate technical and organizational measures.

Only those individuals who are authorized to do so based on their job responsibilities process the data. Access is protected by, among other things, user permissions, passwords, and information security solutions.

10. Rights of the Data Subject

In accordance with applicable data protection laws, the data subject has the right to:

• to access their own personal information
• request the correction of incorrect information
• request the deletion of data in circumstances permitted by law
• request a restriction on the processing of personal data
• object to the processing of personal data
• file a complaint with the Office of the Data Protection Ombudsman

Requests for information and other requests regarding the processing of personal data should be submitted to the contact person listed in Section 2.

11. Cookies

This website uses cookies to ensure the site functions properly, to improve usability, and to collect visitor statistics. Users can manage cookie settings through their browser settings or by using the cookie management tool provided on the site.

12. Changes to the Privacy Policy

Altivo Oy reserves the right to update this privacy policy based on changes to its operations, services, or legislation. The most current privacy policy is available on the company’s website.