Contact us—we'll help you find the right place

Select a topic, and we'll direct you straight to the right team.
In urgent situations, our on-call service is available 24 hours a day.

We resolve issues related to devices, apps, and access rights. Support responds quickly and clearly— you won't have to explain the same thing twice.

Phone

Weekdays from 7 a.m. to 5 p.m.

Email for CUSTOMERS

We'll respond within an hour

Are you planning a new service or expansion? We'll assess your needs and build a solution that scales with your business.

Phone

Weekdays from 8 a.m. to 5 p.m.

General questions about contracts, services, and practical matters. A single point of contact will handle your matter —and we’ll refer you to the right expert if needed.

Phone

Weekdays from 8 a.m. to 5 p.m.

Questions about invoices, reference numbers, and billing methods. We'll help you sort out individual items and agree on a suitable billing schedule.

Email

We'll respond within 1–2 business days

Phone

Weekdays from 9 a.m. to 3 p.m.

E-invoice Address

  • E-invoice address: 003715855407

Operator: Apix Messaging Oy

Broker ID: 003723327487

In urgent IT emergencies—such as server outages, data breaches, or critical system downtime— assistance is available around the clock.

ON-CALL DUTY

Fault Conditions

Information Security Incidents

Report Suspicious Activity

We operate throughout Finland. Our main offices are in Lappeenranta and Helsinki, but you can also find us in many other cities.

LAPPEENRANTA

Mutkakatu 11
53100 Lappeenranta

HELSINKI

Työpajankatu 13
00580 Helsinki

PIEKSÄMÄKI

Ratakatu 16
76100 Pieksämäki

THEFT

Rajakatu 13
78200 Varkaus

HÄMEENLINNA

Finnish Barracks 2
13100 Hämeenlinna

Mikkeli

 

Altivo Oy
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